Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
As we work with a third-party fulfillment partner, shipping times may vary depending on your location and product availability. Estimated delivery times are:
- Europe: 7–15 business days
- Rest of the world: 14–30 business days
Please note that these are estimated delivery times and may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Customs & Import Duties
International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We are not responsible for any delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery time, please contact us at [mustafa-kalee@hotmail.com] and we will do our best to assist you.